Frequently Asked Questions

Yes! We offer a completely free, no-obligation home measuring service. One of our specialists will visit your home, take accurate measurements of every room, advise on the best flooring options for your needs and lifestyle, and provide a detailed written quote — all at no cost and with no pressure.

Most standard rooms can be fitted in 1–2 hours. A typical 3-bedroom house with hall and stairs usually takes a full day. The exact time depends on the size of rooms, whether old flooring needs removing, and any floor preparation required. We will give you a clear time estimate when we visit.

Yes, we can remove and dispose of your old carpet, underlay and gripper rods as part of our fitting service. If existing tiles need to be lifted before new flooring is laid, we can organise this as well. Removal and disposal is included in most of our quotes.

Porcelain tiles are fired at higher temperatures than ceramic, making them denser, harder and less porous. This makes porcelain more suitable for high-traffic areas and wet rooms. Ceramic tiles are slightly lighter, easier to cut, and generally more budget-friendly. Both are excellent choices depending on your requirements — we will advise you on the best option for your specific project during your free consultation.

Yes — quality underlay is essential for any carpet. It provides cushioning underfoot, acts as an insulator (keeping warmth in and reducing noise between floors), and significantly extends the life of your carpet by absorbing the impact of foot traffic. We include quality underlay in all our carpet fitting quotes.